Quality of work life definition pdf to a large extent, people define themselves and others in terms of their work deci ryan, 1985. Kumuda tripathy a study on the worklife of bpo employees and the various human resource practices in a bpo a case study of convergys 11 k ramachandran and sudhir voleti 2004 business process 12 outsourcing bpo emerging scenario and strategic options for itenabled. Quality of work life qwl in career development iresearchnet. In most cases the precise definition of work life is missing. A study on quality of work life among employees open access. These attitudes and behaviors affect costs, productivity, profits and hence the market value of the firm stock. It is identify the quality of work life in leopole apparels for. We have here discussed some major definitions and identified factors that affect. In 2000, niosh entered into an interagency agreement with the national science foundation to add a special module assessing the quality of work life in america to the 2002 general social survey. Quality of work life efforts are systematic efforts made by an organisation to give its employees a greater opportunity to affect the way in which they do their jobs and the contributions they make to the overall effectiveness of their organisation. Quality of work life qwl and a clear way of computing it. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and those outside of epz.
Half of the questions in the quality of worklife qwl module were taken directly from the 1977 quality of employment survey, allowing comparisons of worker responses over a 25year period. Quality of work life a multifaceted concept it means having a workenvironment where an employees activities become more important by implementing procedures or policies that make the work less routine and more rewarding for the employee there exists a relationship between q. This definition frequently argues that a high quality of work life exists when democratic management practices are. A comprehensive evaluation, leading to a developmental plan, requires further investigation by qualified experts who can advise the senior management team with regard to options for improvement. A study on quality of work life with special reference to leo pole apparels at coimbatore. Their term quality of work life has appeared in research journals and the press in usa only in 1970s. Quality of work life is becoming an increasingly popular concept in recent times. Walton explains quality of work life in terms of eight broad conditions of employment that constitute desirable quality of work life. However, some attempts were made to describe the term quality of work life qwl. Understanding quality of work life in contemporary world. Some organizations view qwl as important, but do not formally link it to their strategic or business plans. Worklife quality defined, as the balance between an employees work demands and outside interests or pressures is a longstanding but everevolving area of corporate social responsibility. Quality of working life, an employee is said to be satisfied if he has quality life with better standard of living, better lifestyle and good work life balance.
Quality assurance and quality control are two very closely related concepts and because of that close relationship they are often confused and one is inappropriately used as a substitute for the other. Qwl has been linked with a number of positive outcomes both for individual workers and for employing organizations. A high quality of work life qwl is essential for organizations to continue to attract and retain employees. It is a derivation of the total quality which was developed in japan from 1980, where management techniques have been inserted in order to ensure it. Some knowledge workers work for more than 60 hours a week. The current study was carried out aimed to determine the relationship between quality of work life and job satisfaction in faculty members. Nowadays quality of work life is drawing more importance globally, organizations are facing many issues related to human resource of which, employee stability is one of the major problem and addressing it is a top most priority. The data were collected in the month of jan 2014 feb 2014 scope of the study. Some knowledge workers work for more than 60 hours a. Introduction quality of work life is the existence of a certain set of organizational conditions or practices. Niosh selected 76 questions that dealt with a wide assortment of work organization issues.
Table1 componentsofsubjectivewellbeing pleasantaffect unpleasantaffect lifesatisfaction domainsatisfaction joy guiltandshame desiretochangelife work. Hackman and oldhams 1980 consider quality of work life as a work environment that is able to fulfill employees personal needs by providing a positive interaction effect between their physical and mental wellbeings. It comprises of all the collective feelings, which reside in the mind of the employee,while he works in the organization,he is in the office or away from it. The success of any organization is highly dependent on how it attracts recruits, motivates, and retains its workforce. The variety of worklife definitions and measures provide limited value for both the theoretical advancement of the construct and for practical human. Introduction this chapter details the origin and development of the concept of quality of work life, various theories, models and frameworks published by various authors, and its relevance to the current study. Researchers have proved that good qwl leads to psychologically and physically healthier employees with positive feelings. Find, read and cite all the research you need on researchgate. It was quickly realised that the volume of literature addressing the concept of quality in education, either as its prime focus or as a component of a wider focus, is vast. There is no generally acceptable definition about this term. Any opinions in the examples do not represent the opinion of the cambridge dictionary editors or of cambridge university press or its licensors. Thus quality of work life in organisations is a major. Ever since the concept of quality of work life qwl was first used over 30 years ago, a range of definitions and theoretical.
Night college, aabasaheb garware campus, affiliated to university of pune, pune, india abstract in this competitive world, training plays an important role in the competent and challenging format of business. It refers to the favourableness or unfavourableness of a job environment for people. At a minimum, a persons basic needs must be met for them to have a high quality of lifethey must be generally healthy, have enough to eat and have a place to live. Work life balance is a method which helps employees of an organization to balance their personal and professional lives. Meaning, measurement, and models program elemrent 0603707n, work unit r1772 6, authors elyse w.
Quality of work life movement initially a loosely organized network of a few dozen academics in the early 1970s, the qwl movement had grown by the 1980s into an international grouping of trade union officials, personal managers and social scientist generally. The project has been undertaken in leo pole apparels at coimbatore. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. Quality of working life qwl describes a persons broader employmentrelated experience. Productivity and performance of an organization have a very strong relationship with quality of employee work life. Quality of work life, job performance, employee satisfaction, job security. Project report on quality of worklife pdf this project report may help you.
The concept of work life balance the term work life balance work life balance was coined in 1986 in. East west university ewu, bd abstract quality of work life is a critical concept with having lots of importance in employees life. Qwl is a comprehensive program designated to improve employee satisfaction. Pose of the present study, the questionnaire was contex. Ananalysis on employees of private limited companies in bangladesh by mohammad baitul islam. During the past few years researchers focused on qwl more from the perspective of the employees and fulfilment of their needs rather than focussing on the differentiated work culture.
The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment surveys and to establish benchmarks for future surveys. It is an important concept in the world of business as it helps to. Despite the worldwide quest for worklife balance, very few have found an acceptable definition of the concept. Quality of work life is one of the most important factors for human motivating and improving of job satisfaction. Quality of work life and organizational performance. This study is made attempt to analyses the quality of work life among employees. This project related to quality of work life of an employee pdf download. This definition frequently argues that a high quality of work life.
Legislation enacted in early 20th century to protect employees from risks inherent in job and to eliminate hazardous working conditions, followed by the unionization movement in the 1930s and 1940s were the initial steps. The first definition that emerged during the period 1959 to 1972. There was a significant and positive correlation between job satisfaction of faculty members and their quality of work life p0. Apr 10, 2010 hrm quality of work life slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. This case describes the beginning of a quality of work life project in which. Kunal gaurav professorial dissertation leadership and human resource management miscellaneous publish your bachelors or masters thesis, dissertation, term paper or essay.
The quality of work life qwl is getting greater proportions, due to advances of studies on the subject, which was retaken in 1974 due to the global energy crisis and inflation. Quality of work life to enhance faculty and staff opportunities for a constructive, productive, and positive work experience. These examples are from the cambridge english corpus and from sources on the web. The intellectual pursuits have taken precedence over the physical efforts. Quality of work life and organizational performance mdpi. If you continue browsing the site, you agree to the use of cookies on this website. Performing5 organization names and addres 8, performing organization navy personnel p search and development center report number san diego, california 921526800 nprkdcn9215 9. Objectives, areas of qwl the term quality of work life has appeared in research journal and press in usa only in 1970s. Quality of work life qwl definition, nature, scope and. Labour considered as an important factor of production compared to the other factors of production such as land and capital drucker, 1993. A study on quality of work life of employees in textile industry sipcot, perundurai.
The purpose of the research was to report on the factors that impact on the quality of work life of employees at university a. Various authors and researchers have proposed models of quality of working life also referred to as quality of worklife which include a wide range of factors, sometimes classified as motivator factors which if present can make the job experience a positive one, and hygiene factors which if. Worklife balance is an important aspect of a healthy work environment. Heres a proven definition that will positively impact your everyday value and balance starting today. Todays organizations need to be more flexible so that they are equipped to develop their workforce and enjoy their commitment. Pdf the paper seeks to understand the meaning and importance of the concept quality of work life. Quality of work life meaning, definition, principles. This study is based on the assumption that a job is more than just a job. Identification the components of quality of work life and.
Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. Then there are in definitions objective and subjective indicators more. Quality of work life qwl is generally associated with a series of objective organizational. Poor quality of work life is a challenge higher education institutions heis and it in impact negatively on performance, attraction and retention of quality staff. Quality of work life australian journal of business and. Maintaining worklife balance helps reduce stress and helps prevent burnout in. This article first focuses on the definitions of qwl, followed by various paradigms. Extent to which employees can enhance their personal lives through their work environment and experiences. Indeed, quality of work affects the quality of life in families and communities, as well as the economic vitality of the nation. Work life balance definition, importance, steps, benefits. Instead, an array of definitions and measures populate the literature.
Quality of work life influences the productivity of the employees. Empirical evidence from dhaka export processing zone. Pdf understanding quality of work life in contemporary world. Quality of work life psychology definition iresearchnet. Work life balance encourages employees to divide their time on the basis on priorities and maintain a balance by devoting time to family, health, vacations etc along with making a career, business travel etc. Qwl is just as real and useful as virtual reality itself. Quality of work life qwl is defined as the extent to which an. Work life doesnt merely means the facility provided to the employees during office hours.
Amongst various reasons for employee stability the quality of work life is one among them. There is no simple or universally recognized definition of what performance is at the level of an. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of. Quality of work life qwl is an attempt through a formal program to integrate employee.
The general social survey is a biannual, nationally representative, personal interview survey of u. The relationship between quality of work life and job. Quality of life is defined as the level of enjoyment in a persons life. A study on quality of work life among employees open. The international journal of indian psychology issn 23485396 e issn. Quality is an experience as economies have shifted from a product to a service focus marketers have sought definitions of quality that explain why customers purchase services. The mean score of quality of work life was 123708 and job satisfaction was 5983378.
The term quality of work life qwl refers to the degree of satisfaction and contentedness an employee experiences with respect to his or her job and the overall work situation. There are many quality of work life constructs in literature. Quality of work life qwl quality of work life is a concept which talks about the overall focus on employee as a person rather than just the work done by himher. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject.